Tennessee One-Call Program
First Utility District is a member of the Tennessee One-Call line location system. If you need water or wastewater mains located, please call 1-800-351-1111.
Be prepared to provide the address, grid and sub-grid, and nearest intersecting street to the operation.
Please note that we cannot locate utilities that are the responsibility of the customer.
Receive Notifications for Planned Outages
First Utility District’s customer notification system for planned outages/emergencies is by email. Please call our office to add/update the email address on your account in order to receive these notifications (865-966-9741). You may also add your email address to your account through our customer service portal here: https://onlinepayment.fudknox.org/oscp/
Start Date: August 22, 2018
Completion Date: December 15, 2018
FUD has planned the replacement of approximately 4,500-ft of water mains in the S. Cedar Bluff Subdivision. The initial phase of the work will include the replacement of mains and service lines on Clearfield Rd, Clingmans Dr, and Elkmont Rd.. The project has been scheduled to improve system reliability and fire protection in the neighborhood. Future phases of work will be extended on crossing streets. We have a start date planned for next Wednesday, August 22. Work will require potholing to locate the existing utilities and prevent damage. Incidental work will require digging in yards, possible removal of bushes or shrubs in right of way, and cuts across the driveways in right of way. We will replace the driveway cuts in kind with either asphalt pavement, concrete pavement, or gravel. We will restore vegetation as work progresses.
Start Date: May 17, 2018
Completion Date: December 17, 2018
FUD will be upgrading the fiber optic infrastructure and Supervisory Control and Data Acquisition (SCADA) communication system at the Jenkins Lane Water Treatment Plant. This project is targeted at improving the operational functionality, reliability, and scalability for future growth at the water treatment plant and at remote water and wastewater facilities. Work began in May 2018 and will be completed by December 2018.
Start Date: April 1, 2018
Completion Date: April 30, 2020
TDOT and the Town of Farragut are planning a road improvement project on Concord Road from Summerdale Road to Northshore Drive. The project will result in the relocation of over one mile of 6-inch, 8-inch, 12-inch, and 20-inch water mains, as well as multiple large-diameter gravity sewer and force main sewer line relocations. The work is scheduled to be advertised for construction in August 2018, pending TDOT’s scheduling of property acquisition, environmental permitting, railroad coordination, and other logistical challenges. FUD’s work began in June 2018 and will occur intermittently through Summer 2020 as road work progresses.
Start Date: March 1, 2018
Completion Date: September 30, 2018
FUD will be replacing the River Sound Sewage Pump Station, located between the River Sound Subdivision and Northshore Drive. This work is a scheduled maintenance project targeted at improved reliability, operations, and employee safety. Work is anticipated to begin in March 2018 and will be completed by September 2018.