Customer Service

Customer Service That Addresses Your Needs

Our office hours are Monday through Friday, 8 a.m. to 4:30 p.m.

First Utility District
122 Durwood Road
Knoxville, TN 37922
Phone: (865) 966-9741
Fax: (865) 675-4029

In the event of an after hours emergency, please call (865) 966-9021 for assistance. Our phones are answered 24 hours a day.

For information on how to pay your bill, click here.

Click for directions to First Utility District.


Sheila Brumley, Customer Service Supervisor