Keeping the Water Flowing Today — and Looking Ahead to Make Sure It Continues to Flow

First Utility District’s Engineering Department is responsible for managing the current water system, and planning for the future. In a high-growth area like West Knoxville, this requires careful attention to detail and creative vision.

The Engineering Department works with developers to ensure that there’s enough capacity in the system to supply new growth. Sewer Capacity Reservation fees will go into effect for all basins July 1, 2021. The Sewer Capacity Reservation Fee will ensure adequate capacity for most residential and commercial developments. You can find more information here. We have packaged information available that guide developers through the entire process so that water and sewer connections are handled efficiently and that there are no unnecessary delays.

Our Engineering Department also has responsibility for working with commercial establishments in managing grease in the wastewater system through Grease Trap Inspections. Grease clogs pipes and can damage system components.

We also strongly recommend that residential customers take care with grease disposal, especially in colder months. Grease will clog the homeowner’s plumbing system, which can result in significant expense. Residential grease can have a significant impact on the wastewater collection system.

Engineering Department 

New Development and Construction Services

Edwin Deyton 865-218-3690 or


Sewer Service Line Inspection, Codes Enforcement

Doyle Noe 865-777-2531 (


Sewer Collection System: Grease Control Program

Doyle Noe 865-777-2531 ( or


GIS and Mapping

April Cansler (865) 777-2509 or

Casey Jackson (865) 777-2515 or


Capital Infrastructure and System Improvements

Mark McKinney (865) 777-1070 or