Tennessee One-Call Program
First Utility District is a member of the Tennessee One-Call line location system. If you need water or wastewater mains located, please call 1-800-351-1111.
Be prepared to provide the address, grid and sub-grid, and nearest intersecting street to the operation.
Please note that we cannot locate utilities that are the responsibility of the customer.
Receive Notifications for Planned Outages
First Utility District’s customer notification system for planned outages/emergencies is by email. Please call our office to add/update the email address on your account in order to receive these notifications (865-966-9741). You may also add your email address to your account through our customer service portal here: https://onlinepayment.fudknox.org/oscp/