Tennessee One-Call Program
First Utility District is a member of the Tennessee One-Call line location system. If you need water or wastewater mains located, please call 1-800-351-1111.
Be prepared to provide the address, grid and sub-grid, and nearest intersecting street to the operation.
Please note that we cannot locate utilities that are the responsibility of the customer.
Receive Notifications for Planned Outages
First Utility District’s customer notification system for planned outages/emergencies is by email. Please call our office to add/update the email address on your account in order to receive these notifications (865-966-9741). You may also add your email address to your account through our customer service portal here: https://onlinepayment.fudknox.org/oscp/
Start Date: March 29, 2021
Completion Date: November 30, 2021
First Utility District’s contractor will be completing a new sewer line installation along the east side of Northshore Drive from Bluegrass Road to Westland Drive. The new line will extend sewer service to previously unserved areas. The sewer line will cross Sandpiper Lane, Leadenhall Gardens Way, River Ridge Road, and Daymark Lane. Expect lane closures on these roads and Northshore Drive. Vehicular access will be maintained at all times. Work is expected to begin in May and be completed by November. Incidental work may require pavement repair, re-seeding yards, and trimming or removal of vegetation or landscaping in Knox County right of way and existing utility easements.
We recognize this work is an inconvenience in your neighborhoods. Please contact FUD Engineering with specific concerns, and we are happy to work with you toward resolution.
Start Date: March 23, 2021
Completion Date: July 31, 2021
First Utility District’s contractor will be completing water line replacement along Early Road between Early Woods Lane and Tortola Lane. Work is expected to begin in late March and be completed by early July. Incidental work may require pavement repair, potholing existing utilities, re-seeding yards, and trimming or removal of landscaping in Knox County right of way and existing utility easements.
We recognize this work is messy and an inconvenience in your neighborhoods. If you have specific concerns, please call 865-966-9741 and ask for FUD Engineering. We are happy to work with you toward resolution.